Terms of Service.

1. Acceptance of Terms

By accessing this website, you confirm that you accept these Terms of Service and agree to comply with them. These terms apply to all visitors, users, and others who access or use the website.

2. Information and Medical Disclaimer

The content provided on this website is for general informational purposes only and does not constitute medical, healthcare, or professional advice.

3. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

You specifically agree not to:

• Use the website in any way that breaches any applicable local, national, or international law or regulation.
• Attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer, or database connected to our site.
• Transmit or knowingly send any data or material containing viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs designed to adversely affect the operation of any computer software or hardware.

4. Intellectual Property Rights

All content, design, text, graphics, UI components, and the compilation thereof on this website are the property of Copthorne Complete Home Care Limited or our licensors.

You may print or download a single copy of pages from our website for your personal, non-commercial use, such as sharing care information with family members.

You must not use any part of the content on our site for commercial purposes without obtaining a written license to do so from us.

5. Service Enquiries and Communication

When you submit an enquiry through our website (e.g., to arrange a call with our Registered Manager), you agree to provide accurate, current, and complete information. Any personal data collected through these forms will be processed strictly in accordance with our Privacy Policy.

6. Third-Party Links

Our website may contain links to third-party websites or resources (such as the Care Quality Commission, NHS, or Local Authority portals). These links are provided for your convenience and information only. We have no control over the contents of those sites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

7. Limitation of Liability

To the fullest extent permitted by law, Copthorne Complete Home Care Limited excludes all liability for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of, or inability to use, this website.

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes, and platform to access our site and should use your own virus protection software.

We make reasonable efforts to update the information on our site, but we make no representations, warranties, or guarantees that the content on our site is accurate, complete, or up to date.

8. Changes to These Terms

We may revise these Terms of Service at any time by amending this page. Please check this page from time to time to take notice of any changes we make, as they are binding on you.

9. Governing Law and Jurisdiction

These Terms of Service, their subject matter, and their formation are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any disputes or claims arising from the use of this website.

10. Contact Us

If you have any questions about these Terms of Service, please contact us: